THE LODGE

What are the hours of operation at the Front Desk?
The Front Desk is staffed 24 hours a day.

What are your check-in and check-out times?
Check in is 5:00 p.m. and check out is at 11:00 a.m. We will also make every attempt to accommodate special requests.

Do you have coffee makers in the room?
Yes, there are coffee makers in all guest rooms.

Do you have hair dryers in the room?
Yes, there are hair dryers in all of our guest rooms.

Do you allow pets?
We do have a limited number of pet friendly rooms available. Pets must be on a leash at all times and owners are responsible for cleaning up after them. Unfortunately there are no pets allowed in the Worldmark units.

Will I be required to have my room key with me when using the Resort facilities?
Yes. You will be required to present your room key when using our Spa and Sports & Fitness Center

VACATION RENTALS

Do I need to bring linens?
Linens are provided.

What are your check-in and check-out times?
Check in is 5:00 p.m. and check out is at 11:00 a.m. We will also make every attempt to accommodate special requests.

What is your cancellation policy?
We have a 72 hour cancellation policy.

• Fully-equipped kitchens with tableware, cooking utensils, dishware, and appliances
• TV, VCR or DVD Player and stereo
• Linens
• Fireplace
• Gas barbecue
• Washer and dryer
• Some include Wireless Internet access
• Some offer outdoor hot tubs. These are limited so it is recommended to reserve early.

Is housekeeping available?
All privately owned vacation rentals are professionally prepared for your comfort and enjoyment. Daily cleaning services are available for an additional fee, with a two week prior notice.

Can I bring my pet?
We currently have two vacation rentals that are pet-friendly. These fill fast so it is recommended that you request and reserve the pet-friendly units early.

Is there a cleaning fee?
The departure cleaning fee is included in the nightly room cost.

Can we use the resort pool if staying in the Vacation Rentals?
Yes. Any guest staying on the resort has access to the Sports Center. All guests must show a room key for access.

Do the Vacation Rentals have washers & dryers?
Yes, all rentals have washer and dryers.

Can I play the Golf Course if I am staying in a Vacation Rental?
Special golf rates apply for guests staying at the Running Y Ranch. Golf Packages are also available.

Do I have access to the Sandhill Spa?
The Sandhill Spa is open to public, and reservations are highly encouraged for weekends and summer season.

How can I make a tee time?
Please call the Golf Shop at 888.850.0261 or 541.850.5580 for tee times.

Are golf club rentals available?
The Golf Shop has Men's and Ladies Callaway golf clubs available for rent. The cost is $40.00 for 18 holes and $20.00 for nine.

Is there food available at the course?
For your convenience, the Golf Shop has a full service snack bar serving sandwiches, hot dogs and an assortment of soft drinks and beer. The Ranch House restaurant, located inside the Golf Shop, serves lunch and dinner-and you can also order lunch from the GPS cart on hole eight and 17 that will be ready for pick-up at the turn or after your round. Our course beverage carts are also stocked with an array of snacks and both non-alcoholic and alcoholic beverages.

Can I bring my own alcoholic beverages on the course?
All alcoholic beverages must be purchased from the snack bar Golf Shop, Restaurant or beverage cart.

Do you have beverage coolers available?
The snack bar at the Golf Shop can provide you with a beverage cooler.

Does every player need a set of clubs?
Each golfer needs to have his or her own set of clubs. If needed, the Golf Shop has Callaway golf club rentals available.

What is the course dress code?
Soft spikes or spikeless shoes only. Traditional and appropriate golf attire preferred. Men must wear shirts with collars or mock collars. No t-shirts, halter tops or bathing attire allowed.

Does the golf course have a driving range and practice green?
The Running Y has excellent facilities for practicing and perfecting your game. We have a practice facility featuring a 300+ yard range featuring three target greens with varying distances surrounded by definition bunkers. The upper teeing area also features a practice bunker and chipping and putting greens located nearby (this area is sometimes closed during golf schools and clinics). There is also a ½ acre putting green near the golf shop with speed and design features that conform to the greens on the golf course. There is also a fun and challenging 18-hole players putting course that anyone can enjoy.

Are golf lessons available?
Offered throughout the season, individual and group clinics and lessons can be tailored to meet your needs and fit your schedule. For an appointment, call the Golf Shop at 888.850.0261 or 541.850.5580.

Do you have golf supplies?
In addition to cart and club rentals, the Golf Shop features plenty of equipment choices, men's and women's apparel, golf shoes, accessories, souvenirs and an enjoyable atmosphere.

Do you accommodate corporate groups?
The golf course can accommodate groups up to 144 players.

Are your carts equipped with GPS?
All golf carts at the Running Y have the Pro Links system installed.

Is the golf course walkable?
The course is very scenic-and can be quite enjoyable to walk. However, it is highly recommended that you use a cart. The course spans over 7,138 yards and features long distances between greens and tees. There are also elevation changes, and if you're not used to playing at our altitude (over 4,200 feet), it may take some time to acclimate. Of course, if you do walk you won't be able to take advantage of the Pro Links GPS system installed on every cart-providing a great resource for yardages and more.

What types of grass are on your course?
The greens are planted with Pennlinks bent grass. Our fairways, tees and primary rough are a mixture of Kentucky Blue grass and Perennial Rye grass. Native fescues are located along the edges of the golf course.

Do you aerate the greens and, if so, when?
We do aerate our greens and that process typically occurs in early October. It takes about five days of healing before the effects on playability are minimized. We make every attempt to inform our guests about this procedure so they may plan for it. We also offer a reduced course rate during this time.

What are frost delays?
During the cooler months of the year (typically starting in late September and running through early April), we do experience frosty mornings. When the ground temperature is below freezing, ice crystals can form in the cell structure of the grass leaf. Traffic on this frost can severely damage the plant so we delay play until the temperature has increased enough to thaw out the grass.

Do you close in the winter?
The Running Y course is open as long as there is no snow on it. Mid January through late February is a typical time that the course can be closed due to snow-although it could be as early as December or as late as mid March.

Do you have shuttle service from the airport?
Yes. For our Resort guests, we offer a complimentary shuttle service from the airport. For our Worldmark, Club and exchange guests, there is a $10.00 fee for the first person and $3.00 for each additional person. Shuttle reservations are required. Please call 888.850.0275 to make arrangements.

What is the nearest commercial airport to the Running Y?
The Klamath Falls Airport is approximately 10 miles from the Running Y. United offers direct service between Klamath Falls and San Francisco, and Horizon offers direct service between Klamath Falls and Portland. For more information, visit Klamath Falls Airport.

What type of clothing should I pack?
While we do experience over 300 days of sunshine each year-temperatures here do fluctuate. We recommend appropriate seasonal clothing-and layering is always a good idea.

Where is the swimming pool?
The Running Y has a 22-meter pool located inside our Sports and Fitness Center. This is an indoor pool, allowing you to swim year round. There is also a hot tub, sauna and wading pool located in the pool area. Complimentary lockers and towels are provided to resort guests.

Are there bike trails?
We have eight miles of paved walking and biking trails around the Resort. Bike rentals are available at the Lodge.

Where are the "falls" in Klamath Falls?
In 1893, when early area residents decided to rename the little town of Linkville (located on the shores of the Link River and Lake Ewauna), a name of "more influential power" was chosen. A small falls existed on the Link River, so the name Klamath Falls was adopted referring to the Native Americans of the region and the excitement generated by the falls. In 1921 the area's first electric power dam was built on the Link River and the falls vanished.

Am I required to have my Owner Card with me when using the Resort facilities?
Yes. You are required to present your Owner Card or room key when using Resort facilities including the Sports&Fitness Center, Spa and Golf Shop.

Are there special golf course rates available to Running Y Owners?
Running Y home and property owners can take advantage of special rates for prepaid annual golf passes and cart fees. Owners are also given a special Owners Golf Rate for daily play. You can contact the golf shop for details at 541.850.5580.

Are there any special activities for owners?
The Running Y is an active and vital community. There are numerous groups, clubs and activities that our Owners enjoy-including a book club, sandwich club, bingo, fishing club, hiking and walking groups, dining clubs, wine clubs and many more. For a complete list and more information, contact our Owners Activities Manager at 541.850.5543.

Is there a deadline for clearing my property to reduce wildfire hazards?
While it is difficult to predict when the grasses will begin turning from year to year, inspections begin on June 1st. We are currently working with the Oregon Department of Forestry to work in conjunction with Senate Bill 360 to streamline the process for everyone.

When the birds being to migrate time , is there anything I can do to attract more birds to my yard?
There are a number of suggestions for getting the most from the fall migration, including: keep birdbath water clean and in motion, keep the cat indoors, replace old dirty nests, let at least some of the garden and yard go to seed, leave some fallen leaves, scatter mixed seed under brush piles and shrubs, and keep hummingbird feeders up and filled with fresh solution. (Thanks to Klamath Basin Birding Trail, for providing this information from "birdwire".)

I like the deer, but I also like the landscaping I've done on my property. How can I protect both?
GardensAlive.com is a site that provides "environmentally responsible products that work." In particular, you can search the website for Deer-Off, a repellant for deer, rabbits and squirrels. The website states that hungry deer, rabbits, tree squirrels and other animals that browse and feed upon flowers, grass, bulbs, shrubs, edible crops, plants, seedlings and trees can do major damage, as you know. GardensAlive.com states that its product can help you win the battle without fences or weapons. It is long lasting and Deer Off's taste and smell repel deer and discourage other browsing animals like rabbits and squirrels. It is effective for up to three months, and uses a special formula of hot peppers, garlic, and eggs with no artificial chemicals.

We're interested in building a fence for our dog. Is this allowed?
Fencing which is designed to appear as an extension of the home and of the same architectural materials of the home should be used only when necessary and must be approved in advance by the Architectural Review Committee (ARC). Please contact the ARC office for more information: 541-850-5705.

I have some relatives who are driving their motor home out here to visit for a few days. Is there someplace they can park it and the boat they are towing?
We will certainly do our best to accommodate, when possible, by locating a parking place around the resort during their visit. Some factors that may affect availability include occupancy and scheduled events. It is highly recommended that you call Christy McLaren at 541-850-5705 as soon as you know when someone is planning on visiting and has a motor home, camper or boat.

What kind of lighting am I allowed on my property?
Only downlighting is permitted. Lighting should be kept to a minimum and be only bright enough to provide for the safe traverse of steps and paths. All exterior lighting including landscape lighting must be approved in advance. Please contact ARC office for more information: 541-850-5705.

What are the hours of operation for your Ranch Services?
We're here for you-and that means 24/7 for many departments like the Front Desk, Guest Services and Security. Maintenance. Landscaping and the Utility Company are on call for emergencies. Several other ranch operations are staffed 7 days per week, including the Pro Shop, Ranch House Restaurant, Sandhill Spa, Salon, Sports Center, Ranch Corrals, Real Estate Sales, Customer Support, and Housekeeping/Laundry. Whatever you need, any question you have, regardless of the time of the day or night, please call 541-850-5500.

What is the Shuttle and where does it go?
The Shuttle is a private transportation service that travels round trip between Klamath Falls, Medford and Ashland on a daily basis. The Klamath Falls stops include the Greyhound Office, AmTrak Station, and the Lodge at the Running Y. Medford stops are at White City Bingo, the Greyhound office, Medford Transportation Center, and Rogue Valley Medical Center. In Ashland, the shuttle stops at the Oregon AmTrak Transfer Station. Leave your car behind and enjoy the beautiful scenery on a trip over the hill. The Shuttle is wheelchair accessible, and reservations are requested 24 hours in advance. Call 541-883-2609 or 866-242-1990 for schedule and rate information.