Custom Homes at Running Y Ranch Resort
Terms and Conditions
Minimum Age Requirement
The guest of record must occupy the unit and be 21 years of age or older. Occupant must produce photo identification to register as well as a credit card of their own name. Guests not permitted to check-in may be subject to penalty up to and including full forfeiture of the total reservation amount.
Missing Items/Lost & Found
Tenant is responsible. Inventory is done at departure. You will be charged for broken or missing items. Please call 541.850.5548 and leave a message with housekeeping if you lost anything.
Pet are not allowed in custom homes. The presence of a pet in the home without approval may result in the forfeiture of deposits and eviction from the home. Other restrictions apply. A $250 cleaning fee will be charged if the unit was found to have a pet after check-out.
You will be provided keys and a map at check-in. Activity and amenity information is available here.
Taxes and Additional Fees
A county room tax and resort fee totaling 17.8% is collected on the total amount of each reservation.
There is a $20 fee for each checked-out key that is not returned to the front desk.
The property manager has the right, prior to check-in, to move the reservation to another unit due to unforeseen circumstances.
For cancellations within 7 days before your arrival date, a charge for one night's stay will be taken. For cancellations prior to the 7-day period, there will be no charge.
We are not responsible for delayed arrivals due to weather or transportation.
Reservations may be changed in compliance with our cancellation policy. You may lengthen your reservation if availability permits. If you would like to shorten your reservation, please note that your deposit calculated on the original amount is non-refundable. If you have already paid the balance, then your balance is refundable per the cancellation policy.
Check-In & Check-Out Time
Check-in is guaranteed by 4:00 pm. Early check-ins may be available upon request and availability. Please call 541.850.5500 on the day of arrival to inquire about an early check-in. Check-out time is 11:00 am. Late check-outs up until 12:00 pm may be available upon request and availability. Please inquire about a late check-out before departure. Unauthorized use of the property after 11:00 am may result in a charge of $75.00 per hour.
Complaints Concerning Property
Immediately report all property complaints or obvious damage caused by previous guests to the front desk as they become evident. We will make our best efforts to rectify problems within 24 hours of notification. Failure to notify the front desk or property related problems as they become evident while on the property will forfeit any rights or claims against Running Y regarding property conditions after your departure.
Guest Stay Contract
No contract is required. You agree upon reservation and payment.
Service includes a clean home upon arrival and a one-time cleaning fee of $95.00 at departure.
We are not responsible for any bodily harm to tenants or guests of tenants while they are not on the property or at any location within the Running Y Ranch Resort property.
**STRICT RULES ENFORCEMENT**
Excessive noise, including but not limited to, music and parties is not tolerated. Quiet hours are 9:00 pm to 8:00 am. Excessive noise will be determined by resort staff and can result in eviction and loss of rent deposits.
Maximum occupancy limits for Custom Homes are strictly enforced. If maximum occupancy is exceeded, you will be asked to vacate the property and forfeit any rental payment or seek additional accommodations. Please inquire with the front desk about the maximum occupancy for your reservation by calling 541.850.5500.
A reservation is for a specified number of guests. Prior notification of an increase in the size of your party is required, subject to maximum occupancy limits. Prior notification and approval is required to host a larger number of day guests at the property. The property manager reserves the right to limit the maximum number of day guests and the right to refuse the group request. Permitted day guests must leave by 9:00 pm. If day guests are approved, number of vehicles parked along the shoulders of the roadways may not exceed five. All vehicles must be on the same side of the road as the home you are renting.
Parking for a maximum of three cars are available at custom homes, unless the garage is available for guest use. Some homes do not have a garage available for guest use. Please only park directly in front of the unit. NO recreational vehicle parking is permitted. Visitor, additional, or recreational vehicle parking may be available at the Running Y Lodge but is not guaranteed.
Many of our rental units are in residential areas. Any form of trespassing on private land or homes is not allowed and will result in eviction. Some homes have vacant land next to/across the road from them that are privately owned. Trespassing across this land will result in immediate eviction. Please check with the front desk for public viewing areas around the resort.
Terms of Eviction
The property manager reserves the right to evict tenants or guests for violation of terms, conditions and policies. Tenants and guests will be evicted for excessive noise, common and private property damage, trespassing, or disturbing the peace.